Refund policy

30-day returns

You may request a return within 30 days of delivery. Items must be unused, in their original condition and original packaging. Email stacy1008martin@gmail.com with your order number and the reason for your return before sending anything back. We will provide return instructions and the correct return address.

Return shipping

For change-of-mind returns, you pay the return postage. We do not charge a restocking fee. Do not send returns to a supplier or an address on the package without contacting us first.

Damaged, defective or wrong items

Please inspect your order on arrival and contact us as soon as possible if an item is damaged, defective or incorrect. Include your order number and photos where possible. We will handle the issue and arrange an appropriate replacement or refund, including any necessary return shipping, at no cost to you.

Refunds

Once we receive and inspect your return, we will notify you whether the refund is approved. Approved refunds are processed to your original payment method within 5–10 business days. Your bank or payment provider may need additional time to post the refund.

Exceptions and your rights

Custom or personalized items and items clearly marked final sale cannot be returned for a change of mind. This does not affect your rights if an item is damaged, defective or incorrect. Nothing in this policy limits any rights you have under applicable consumer law.